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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Same problem. Service request also created

Response from IBM as follows (but does not resolve our issue):

I could not find this as a known problem.

However, considering it is only appearing on the Eclipse platform, I suspect corruption in the Eclipse workspace folder.
Please check if recreating that folder solves the problem.
To do so:
- stop the Notes client
- rename the \workspace folder located in the Notes data folder
- restart the Notes client > a new \workspace folder will be created (the restart will therefore take some time more then usual)
- check if the buttons are still being lost intermittently. If they are, you can delete the newly made \workspace folder and put the old one back. If it solved, delete the renamed old \workspace folder from the system.
Deleting the workspace folder will not harm the correct functioning of the Notes client. However - as the eclipse based user preferences are stored in that folder - some of the user preferences will get lost when deleting/renaming the folder and the end user will have to re-establish the preferences manually later.


Feedback response number WEBB8HKBTR created by ~Sigmund Cishipitex on 06/06/2011

Action Bar in New Mail without cont... (~Carol Nimrebur... 13.Apr.11)
. . HP Protect Tools Security Manager (~Joan Brefreema... 1.Sep.11)
. . We are seeing this too, on one lapt... (~Maria Prerever... 2.May.11)
. . . . Issue resolved - without knowing th... (~Maria Prerever... 18.May.11)
. . I experience the same problem (~Sigmund Umtumi... 21.Apr.11)
. . I forgot to say, I've got no clue h... (~Sigmund Umtumi... 21.Apr.11)
. . Many of us have the same issue (~Manny Zekresam... 26.Apr.11)
. . . . Service request created, no respons... (~Sigmund Umtumi... 26.Apr.11)
. . . . . . Update? (~Lex Xanhipison... 2.Jun.11)
. . . . . . . . Same problem. Service request also... (~Sigmund Ciship... 6.Jun.11)
. . . . . . . . . . Just ran into this same issue (~Hal Fezgeroson... 16.Jun.11)
. . . . . . . . . . . . Notes Memo Bar Missing buttons (~Tony Ekveluzen... 20.Jun.11)
. . . . . . . . . . Dell too (~Vanessa Asatoo... 22.Jun.11)
. . . . . . . . . . . . Dell too (~Tony Ekveluzen... 23.Jun.11)
. . . . . . . . . . PMR 44048,113,848 raised (~Sigmund Ciship... 23.Jun.11)
. . . . . . . . . . . . Tech Note (~Patti Renulyob... 23.Jun.11)
. . . . . . . . . . . . . . Additional Info (~Zelda Nontoobu... 12.Jul.11)
. . . . Problem for us to (~Bella Kiazen 4.Aug.11)
. . Issue resolved in 8.5.2FP4 & 8.5.3 (~Bella Kiazen 4.Aug.11)
. . . . Buttons Missing in New Memo (~Lily Nonlulyak... 15.Aug.11)
. . . . . . Platform (~Hal Bubresabur... 4.Apr.12)
. . It is caused by an interaction with... (~Rebecca Cisfre... 21.Sep.11)
. . . . HP Protect Tools (~Vera Xanlu 4.Oct.11)




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